Privacy Policy For Megaamarts

A. Introduction

Welcome to Megaamarts (“we,” “our,” or “us”), operated at megaamarts.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

B. Information We Collect

Information you provide directly:

• Full name, mobile number, email address, and delivery address when placing an order or registering an account
• Payment information (processed securely — we do not store card details)
• Messages submitted via contact or seller application forms
• Product reviews and ratings

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, clicks, and referring URLs
• Cookie identifiers and session data

Information from third parties:

• Data from social media platforms if you log in via Facebook or Google
• Analytics data from Google and Meta (Facebook) advertising platforms

C. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and send order confirmations
• Manage your account and provide customer support
• Send transactional emails (order updates, shipping notifications)
• Send promotional offers and marketing emails (only with your consent)
• Improve our website, products, and user experience
• Detect and prevent fraud or unauthorized access
• Comply with legal obligations

D. Website & Order Data

When you create an account or place an order on megaamarts.com, our website securely stores your:

• Billing and shipping details
• Order history and purchase records
• Account login credentials (passwords are stored in encrypted form and never visible to anyone)

This data is stored on our secure server and is accessible only to authorised administrators. Order records are retained for a minimum of 5 years for accounting, legal, and customer service purposes. All other account data can be deleted upon your request, subject to applicable legal obligations.

E. Third-Party Marketing & Analytics Integrations

We use the following third-party services that may collect and process your data:

Google Analytics We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymized usage data including page views, session duration, and user behavior. Google may use this data in accordance with their own privacy policy. You can opt out at: https://tools.google.com/dlpage/gaoptout

Google Ads (Google LLC) We run advertising campaigns via Google Ads. Google may use cookies and tracking pixels to show you relevant ads on Google and partner websites based on your visit to megaamarts.com. Learn more: https://policies.google.com/privacy

Meta (Facebook) Pixel We use the Meta Pixel to measure ad performance and retarget visitors on Facebook and Instagram. The Meta Pixel collects data about your actions on our site (page visits, add to cart, purchases) and shares it with Meta Platforms, Inc. Learn more: https://www.facebook.com/privacy/policy

Facebook & Instagram Ads We may use Custom Audiences and Lookalike Audiences on Meta platforms using hashed customer data. No raw personal data is shared — only cryptographically hashed identifiers.

Google Tag Manager We use Google Tag Manager to manage and deploy marketing tags on our website. GTM itself does not collect personal data but enables the tools listed above to function.

Email Marketing (if applicable) If you subscribe to our newsletter or marketing emails, your email address and name are stored in our email marketing platform. You can unsubscribe at any time using the link in any email we send.

F. Cookies

We use cookies to improve your browsing experience. Types of cookies we use:

• Essential cookies — required for the website and shopping cart to function
• Analytics cookies — help us understand how you use our site (Google Analytics)
• Marketing cookies — used for retargeting and ad measurement (Meta Pixel, Google Ads)
• Preference cookies — remember your settings and choices

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

G. Data Sharing

We do not sell your personal information. We may share your data with:

• Payment processors — to securely process transactions
• Delivery partners and couriers — to fulfill and ship your orders
• Analytics and advertising platforms — as described in Section 5
• Legal authorities — if required by law or to protect our rights

All third-party partners are required to handle your data securely and only for the purposes we specify.

H. Data Security

We implement technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption (HTTPS) on all pages
• Encrypted password storage
• Redis-secured session management
• Restricted server and admin access
• Regular security monitoring

However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account credentials private.

I. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Object to data processing for marketing purposes

To exercise any of these rights, contact us at the details below.

J. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

K. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

L. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Megaamarts 📞 01330-002829 🌐 megaamarts.com 📧 [email protected] 📍 Bangladesh